Privacy Policy

Last updated: April 1, 2026

At Viva&Co., we value your privacy and are committed to protecting your personal data. This policy describes how we collect, use, and protect your information in accordance with the Organic Law on the Protection of Personal Data (LOPDP) in force in the Republic of Ecuador.

1. DATA CONTROLLER

The data controller for your personal data is Viva&Co., located in Quito, Ecuador. For any questions regarding the management of your data, you can contact us at:

Email: info@vivancoadvisory.com

2. DATA WE COLLECT

We collect information that you voluntarily provide through our contact forms, newsletter subscriptions, or direct communications. This data may include:

• First and last names.
• Email address.
• Phone number.
• Company and position (if applicable).
• Any other information you choose to include in your message.

3. PURPOSE OF THE TREATMENT

Your data will be processed for the following purposes:

1. Inquiry Management: Responding to your requests for information, questions, or comments.
2. Business relationship: Sending service proposals or managing the professional relationship in case of hiring.
3. Informative communications: Sending news, articles of interest or legal/financial updates (provided you have previously authorized it).
4. Legal compliance: Comply with regulatory obligations or requirements of competent authorities.

4. LEGAL BASIS FOR PROCESSING

The processing of your data is based on:

• Your consent: By completing and submitting our forms.
• Pre-contractual measures: To respond to requests for services or advice.
• Legal obligation: When required by Ecuadorian law.

5. DATA RETENTION

We will retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or as long as there is a legal obligation to keep it. You may request the deletion of your information at any time.

6. TRANSFER OF DATA TO THIRD PARTIES

Viva&Co. does not sell, rent, or transfer your personal data to third parties. Your data may only be shared with technology service providers (such as hosting services or email platforms) who act as data processors under strict confidentiality and security clauses.

7. YOUR RIGHTS (ARCO RIGHTS)

According to the LOPDP, you have the right to:

• Access: To know what data we have about you.
• Rectification: Request the correction of inaccurate or incomplete data.
• Deletion: Request that we delete your data from our databases.
• Opposition: Oppose the use of your data for specific purposes (e.g., marketing).
• Portability: Receive your data in a structured format.

To exercise these rights, please send a written communication to info@vivancoadvisory.com with the subject line "Personal Data Protection".

8. INFORMATION SECURITY

We have implemented technical and organizational security measures to prevent the loss, unauthorized access, or manipulation of your data. However, the user acknowledges that internet communications are not 100% invulnerable.

9. USE OF COOKIES

This site uses cookies to improve your browsing experience. You can configure your browser to reject cookies, although this may affect the functionality of some sections of the website.

10. CHANGES TO THIS POLICY

Viva&Co. reserves the right to update this Privacy Policy to adapt it to legislative changes or internal practices. Updates will be published in this same section.